Insurance
Guide
What Cover Do You Need?
There are three main
levels of cover. Comprehensive gives you the widest cover, but it's also the
most expensive. To decide which level to go for, weigh up the cost of insuring
your car against the costs of having to repair or replace it.
Third party only
This is the most basic level of cover. It fulfils your legal obligations by
covering any injuries (including those to your passengers) and damage that
you or your passenger cause to another person or their property in an accident.
It won't pay out for any damage or injury to you or your car, but you could
claim against the other driver's policy if the accident was their fault.
Third party, fire
and theft
This is like third party cover but it also pays to repair or replace your
car if it's stolen or damaged by fire. It might be suitable if your car won't
cost much to replace should you write it off.
Comprehensive
With comprehensive insurance you get the same cover as third party, fire and
theft, plus the insurer will pay out if you cause damage to your own car.
Policies may also provide a range of additional benefits such as cover for
windscreens, stereos, personal belongings, death or personal injury, and extended
foreign travel cover. But, despite its name, a comprehensive policy won't
cover you for everything. All policies carry exclusions, and different policies
will offer different benefits.
How Premiums are Calculated
A whole host of factors
are taken into account when deciding what premium to charge.
Car grouping
All cars have a group rating between one and 20. This is based on the cost
and availability of spare parts, the price of the car, performance, security
features, and repair times. The higher the rating, the higher the premium.
Drivers aged under 25 who own a car with a high rating pay particularly high
premiums.
Who's driving?
The more drivers you insure, the more expensive your premium is likely to
be. To cut costs, name the drivers you want to insure rather than opting for
an 'any driver' policy. Older drivers pay less than younger ones, though premiums
often start to rise again once you're over 70. And young women often pay less
than young men. Your premiums will also be higher if you've got a bad claims
record or past convictions.
Where you live also affects
your premiums. In general, if you live in an urban area, you're likely to
pay more than if you live in the country.
Other important factors
You'll sometimes pay more if you keep your car on a driveway or on the street
than if you keep it in a garage. If you modify your car in a way that makes
it more attractive to thieves or enhances its performance, your insurer will
charge you a higher premium.
With some insurers you'll
pay more if you do a lot of mileage (12,000 miles a year is considered to
be average) or if you use your car for business.
Understanding Documents
When you take out car
insurance you'll be given:
- a cover note
- the policy document
- a schedule
- a certificate.
To get the full picture,
you'll need to study the documents together.
Your cover note is a
temporary proof of insurance to cover you before your certificate arrives.
Your policy is a general document that contains information on all three levels
of cover available, add-on benefits you can buy, and general conditions.
Your schedule tells you
which sections of your policy apply and if there are any excesses and endorsements
(restrictions placed on your cover). The certificate is your evidence that
you have the cover required by law.
Discounts
Once we have worked out
your premium, we check to see whether you're eligible for discounts. Some
are given automatically but you can make yourself eligible for others although
there's usually a total maximum discount you can achieve.
Voluntary excess
Depending on the policy, the type of car you drive, or your claims history,
you may have a compulsory excess on your insurance. This is the amount you'd
have to pay towards a claim. You can get a discount on your premium if you
agree to pay a voluntary excess as well. If you have a compulsory excess of
£100 and a voluntary excess of £200, you'll have to pay the first £300 of
every claim.
No claims discount
(NCD)
NCDs reward you for not making claims. For each claim-free year (typically
up to around four or five years) you'll receive a discount on your premium.
Maximum discounts hover around 65 per cent. A claim will reduce your NCD unless
you have built up only one or two claim-free years. In this case, you'll probably
lose it altogether.
Security devices
Not all security systems qualify for a discount. Insurers often specify that
the device must be tested and approved by Thatcham - an organisation that
tests security systems. Many new cars are fitted with Thatcham-tested alarms
and immobilisers. But before buying anything, check with us to find out what
discounts it offers and for what devices.
Driving courses
Young drivers, who often pay high premiums, can save money by taking a Pass
Plus course. You have six training sessions within a year of taking your practical
driving test, and when your instructor is happy with your standard of driving,
you'll receive a certificate. Some insurers also offer discounts for other
driving courses such as the Advanced Driving Test offered by the Institute
of Advanced Motorists.
Other discounts
Lancaster Insurance will offer an introductory discount if you haven't had
the chance to build up a no claims discount. Also, you can sometimes get money
off if you have a particular job, such as a police officer, or are a member
of an organisation such as a trades union.
Protected NCD
Once you reach the maximum
no claims discount (NCD), you can protect your discount by paying an extra
premium. By doing this you can make a few claims without losing your NCD.
The number of claims you're allowed depends on individual insurers, but usually
it's either two claims in three years or two in five years.
Know Your Cover
Imagine you've just been
quoted a rock-bottom price on your car insurance - good news. But now you
need to find out whether the cover is right for you. To help you decide, we've
taken a close look at some of the important areas where policies can vary.
New for Old
The maximum a policy will pay out when you make a claim is normally the market
value of your car at the time it was damaged or stolen. New cars can lose
up to 30 per cent of their value in the first year. So, if your car was stolen
during this time and not recovered, or damaged beyond repair, you could end
up with a lump sum that' s a lot less than the cost of an identical car.
You can avoid this potential
problem by choosing a policy that offers new-for-old cover. This will replace
your car with a brand new one if it's stolen or severely damaged within the
first 12 months. But the level of cover varies. For example, most insurers
provide a brand new replacement car if the cost of repair exceeds 50 to 60
per cent of the list price of the car at the time of the claim. But some policies
(Eclipse from Summit, for example) use a figure of 70 per cent. Also, some
insurers won't provide a new replacement car if you've done more than a specified
number of miles. For example, the policy from The Direct Insurance Centre
uses a limit of 12,000 miles, and Countrywide's Service Car policy has one
of 10,000.
Courtesy Car
If you're dependent on your car, you'll want to know that you can get a courtesy
car while your car is being repaired. You'll normally have to take out comprehensive
cover to get a courtesy car - but don't assume that you'll definitely get
one. Most of the policies we looked at provide one, but a handful don't -
Direct Line's policy doesn't, and CGU Direct's Choice policy offers one only
as an optional extra.
Check exactly what the
insurance company means when it says it will provide a courtesy car. For example,
Crowe only promises to provide one 'subject to availability' and Northern
Star 'if possible'.
Foreign Travel
All policies will give you the legal minimum cover required in EU countries,
but this is usually similar to our third party cover. If you want the same
level of cover abroad as you do at home, you'll have to pay an extra premium
with some policies. With others, your cover is automatically extended at no
extra cost provided that you're travelling within the EU or any other country
listed in the policy. Regardless of whether or not you get free cover, you
should tell your insurer if you intend to take your car abroad.
No Claims Discount
Most policies state that an NCD isn't a 'no blame' discount. So even if you
claim for something which isn't your fault, you can still lose your NCD if
your insurance company has to pay out. There are some policies, such as Royal
& SunAlliance's Motor Policy and the RAC's policy, that won't penalise
you for an accident which isn't your fault.