Lancaster Claims Line 01480 484802

What to do in the event of an accident:
You must stop at the scene.

Remain calm, do not admit blame or offer to pay or sign anything at the scene of the accident.

If any person is significantly injured call the emergency services.

Obtain the name, address and vehicle registration of any other drivers involved.

Obtain insurance details from all relevant parties involved in the incident, including name and address of insurer and policy or certificate number.

Provide your name, address, vehicle registration and details of the name and address of your insurer and policy or certificate number to all relevant parties involved in the incident.

Take all witnesses names and contact information.

Make a rough sketch or take a photograph of the accident scene.

Notify the Lancaster claims line as soon as possible by telephoning 01480 484802.

What to do after a theft:
Report the theft to the police immediately and make a note of the crime book reference number that they will give you.

If you know where the vehicle is make sure it is safe and secure.

Notify the Lancaster claims line as soon as possible by telephoning 01480 484802.

To report an incident involving your vehicle call: